Platinum Painting Customer Satisfaction Survey

When it comes to the work our company does, nothing is more important than client feedback. We would very much appreciate it if you took a few minutes to complete the short survey below and share your thoughts about your recent painting project with Platinum Painting of Frisco. We are always working hard to elevate our customer service and quality to even higher levels over time, and these comments are absolutely invaluable when it comes to reaching this goal.

When you first contacted Platinum Painting, did you find the response courteous and timely?
Was the level of follow-up prompt and appropriate?
Should there be more follow-ups after the estimate?
Did you find the estimator courteous?
Do you feel that the estimator listened to your needs/requests and acted upon them?
Was the estimator timely in keeping appointments?
Were the painters courteous and timely?
Were the painters neat while in your home?
Do you feel the painters paid adequate attention to detail?
Was proper clean-up done upon completion?
Are you pleased with the final results?
Was the job completed to your satisfaction?
Did we meet your expectations?
Will you use Platinum Painting in the future?
Will you recommend Platinum Painting to your family and friends?
Can we use you for a reference?

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